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Microsoft Dynamics 365 Sales

Build more personal connections with customers and prospects, and close sales faster with cohesive & tailored customer experiences

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Microsoft Dynamics 365 Sales

Connect with your customers on a personal level with Microsoft Dynamics 365 Sales. The platform uses Microsoft’s latest AI tool, Copilot, to connect and empower all customer-facing employees across your organisation. By connecting your brand, marketing and customer service teams, your customers and prospects receive a consistent experience at every touchpoint. Plus, each team will have access to tailored, actionable insights that will help improve their productivity and performance in their role.  

Microsoft Dynamics 365 Sales at a glance

Convert customers with a tailored experience

Thanks to Dynamics 365 and the power of AI, your team members can dive deeper into customer behaviour and segment target audiences to create truly personalised experiences. This allows you to build up a strong sales pipeline and convert sales quickly.

Resolve customer issues, faster

When a customer gets in contact with an issue, Microsoft’s Copilot will show your customer service agents resolution suggestions based on how the team have handled a similar case previously. So, your team can resolve issues quickly and effectively.

Strip out the mundane day-to-day tasks

Let your team focus on the strategy and creation while Microsoft Copilot handles the everyday tasks. The tool can craft personalised email responses, so no time is wasted over mundane jobs.  

Keep your teams on the same page

Dynamics 365 offers central customer profiles that hold all the information surrounding their interactions, so you can keep all your customer-facing teams on the same page. 

How other businesses have benefitted from Dynamics 365 Sales

MAPEI Siemens Mobility Natuzzi
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MAPEI

MAPEI have strengthened their marketing campaigns, customer journeys and sales engagements by creating personalised experiences with Dynamics 365

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Siemens Mobility

Siemens Mobility has used Dynamics 365 to create an insightful and holistic CRM that powers and connects their customer-facing teams

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Natuzzi

Natuzzi uses Dynamics 365 and its AI insights to connect with each of their customers at the right time

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Now it’s your turn. Find out how Dynamics 365 can impact your business

Whether you’ve got your sights set on the solution and you’d like to see it in action, or you still have a few questions, fill out this quick form and our expert team will be back in touch to support you.

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