What is Dynamics 365 and why does your business need it?

Microsoft Dynamics 365 Business

Do you struggle with consistent communication across your business? Is your team stuck performing mandatory daily tasks, unable to make time for other business priorities? We have the solution for you. Microsoft Dynamics 365 is a leading CRM platform that unites the data and teams across your business. Through the power of automation and the ability to create unique dashboards, the platform can boost efficiency and collaboration throughout your organisation.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of tools run in the cloud to improve your business efficiency and empower decision-making through real-time data dashboards and accurate forecasting. With a portfolio of interconnected business applications covering sales, marketing, customer service management, finance and supply chain management, you can unite and improve every point of your business.


What are the benefits of Microsoft Dynamics 365?

Applications that work together & with your existing systems

Not only do all of Dynamics 365’s business applications work together and with other Microsoft applications such as Power BI, Teams and Outlook, but you can integrate the apps with your existing systems too. This allows you to pull data from different sources, giving you a holistic view of your whole business from one dashboard. 

Personalise your customer experiences  

With Dynamics 365, you’re able to dive into the details of your customers’ behaviours and gain visibility of engagement across multiple sales touchpoints, letting you adapt and personalise your approach for each customer segment.

Smooth-sailing collaboration  

Say goodbye to workplace silos thanks to Dynamics 365’s integrations. Since it works with the Outlook and Teams apps, your teams can remotely chat about a project with all the information in front of them. The fact it’s running in the cloud is amazing too, as this means teams can edit and view the same dashboards at the same time.


A scalable system  

One of the perks of Microsoft Dynamics 365 is that you don’t have to buy all the business apps at once. You can start with the essentials such as Dynamics 365 CRM and then build up the tools as and when you need them, implementing it's ERP - Business Central - or other solutions.

Adapt for the future  

Since the system gives you an accurate view of your sales pipeline, you’ll have all the information to pivot your priorities and prepare for the predicted, upcoming market barriers. With this approach, you’ll always be one step ahead of your competitors.

Tip-top security  

Ran on Microsoft Azure’s high-security system, you can rest easy knowing your data is in safe hands. And if something does go wrong, or you need a little extra help, the system offers twenty-four-hour recovery and technical support.



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